Privacy Policy

Backyard Studio LLC is DBA Uspace.

We are committed to protecting the privacy and security of your personal information.

This Privacy Policy describes how Uspace ("we," "our," or "us") collects, uses, and protects the personal information of individuals who visit our website, contact us, or purchase our products and services. By engaging with us, you agree to the practices described in this policy.

Information We Collect:

We collect only basic personal information that you voluntarily provide when requesting a consultation, contacting us, submitting a form, or purchasing our products and services. This may include your name, phone number, email address, property address, and other information necessary for us to assist you. We may also collect limited technical data automatically through our website, such as your IP address, browser type, and device information, to improve website performance and user experience.

How We Use Your Information:

The information we collect is used to respond to inquiries, schedule consultations, process orders, coordinate deliveries and installations, provide customer support, and maintain customer records. We may also use your contact information to send important service updates, appointment reminders, promotional offers, and other communications related to our products and services. Your information is processed only for legitimate business purposes and in accordance with applicable privacy laws.

We do not share, sell, or rent your personal information to any third parties.

Opt-In Communication:

We will only contact you regarding the products, services, and communications you have opted in to receive. By agreeing to our Terms of Service, you consent to receive communications related to your inquiry, consultation, order, installation, or customer support. If you wish to withdraw your consent or opt out of future communications, you may do so at any time by contacting us at: [email protected]

Compliance with A2P 10DLC:

Our communication practices comply with the A2P 10DLC regulations. We ensure that all messaging is carried out in accordance with applicable industry guidelines and regulatory requirements.

Your Data Rights:

You have the right to:

- Access the personal data we hold about you.

- Request corrections or updates to your information.

- Request deletion of your data, subject to legal and contractual obligations.

- Object to the processing of your personal data.

- To exercise any of these rights, please contact us at: [email protected]

SMS/MMS Opt-In Consent

By providing your mobile number on our website and checking the SMS opt-in box during a consultation request, contact form submission, or other communication, you expressly consent to receive:

- Consultation, delivery, installation, and appointment confirmation and reminder text messages.

- Promotional SMS regarding products, special offers, company updates, and customer service notifications.

You can opt out at any time by replying STOP to any SMS message. Standard message and data rates may apply.

Data Protection and Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our systems are secured using standard industry measures to safeguard your data. However, no online or electronic storage system is completely secure, and we cannot guarantee absolute protection of your information.

Information Sharing:

Backyard Studio LLC does not sell, trade, or rent customer information to any third party. We may share information only when necessary to provide our services, such as processing payments, coordinating deliveries or installations, communicating with service providers, or when required by law, regulation, or legal request. Any third parties we work with are required to handle your information responsibly and in compliance with applicable privacy laws.

We do not sell, rent, or share your mobile phone number with third parties except as required for SMS delivery through our service providers. These providers are prohibited from using your information for anything other than SMS transmission.

Cookies and Website Tracking:

Our website may use cookies or similar technologies to enhance functionality and analyze visitor activity. Cookies are small files stored on your device that help us understand how visitors interact with our website. You can disable cookies through your browser settings; however, doing so may affect certain features or functionality of our website.

Your Rights and Choices:

You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, or request deletion of your data when it is no longer needed for legitimate business purposes. To exercise these rights, please contact us using the details provided below.

Third-Party Links:

Our website may contain links to other websites for your convenience. These third-party sites are not operated or controlled by Backyard Studio LLC, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external websites you visit.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once your information is no longer needed, it will be securely deleted or anonymized.

Updates to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our business practices, products, services, or legal requirements. Any updates will be posted on our website with the revised effective date. Your continued use of our website or services following such updates constitutes your acceptance of the revised Privacy Policy.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at Backyard Studio LLC. You can reach us by phone at +1 725-587-3018, by email at [email protected], or by visiting our website at https://book.uspaceusa.com/contact-us.